ACI Infotech
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ACI Infotech

Enterprise data and AI, engineered and run in production.

ACI Infotech is an enterprise data and AI engineering firm headquartered in Somerset, New Jersey, with delivery hubs worldwide. We build the data foundation, put AI on top of it, and run both in production for enterprises in financial services, healthcare, retail, manufacturing, and energy.

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Services

  • Data Engineering
  • Applied AI & ML
  • Cyber Security
  • Cloud Modernization
  • Managed Operations
  • App Development
  • Quality Engineering
  • Advisory & Strategy
  • GCC & Captive Centers
  • All services

Products & Platforms

  • ACI Interactive
  • ArqAI Labs
  • Databricks
  • Microsoft Azure
  • Snowflake
  • AWS
  • Salesforce
  • SAP
  • Microsoft Dynamics 365
  • All platforms

Industries

  • Financial Services
  • Healthcare
  • Retail & Consumer
  • Manufacturing
  • Energy & Utilities
  • Oil & Gas
  • Hospitality
  • Transportation
  • All industries

Company

  • About
  • Careers
  • News
  • Partners
  • Contact

Resources

  • Case Studies
  • Blog
  • Whitepapers
  • Playbooks
ACI Infotech
  • Founded 2006
  • 1,200+ engineers
  • 500+ enterprise projects
  • 11 global delivery hubs
  • ISO 27001:2022
  • CMMI Level 3
  • Great Place to Work Certified

© 2026 ACI Infotech. All rights reserved.

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/ Case Studies

The work, and what it changed

Enterprise data, AI, and cloud engagements, written up with the stack, the timeline, and the numbers the client signed off on. No composite stories.

2006

Founded

1,200+

Engineers

500+

Large enterprise projects

11

Global delivery hubs

Premier Multi-Cloud Solutions Provider

Technology · Cloud Modernization

How ACI Infotech Enabled a Global Enterprise to Achieve Agile Multi-Cloud Transformation

90%

Reduction in Application Onboarding Time - From 6 months to 8 days

Microsoft Azure · Cloud Brokerage Platform · Hybrid & Multi-Cloud Architecture · ServiceNXT Managed Services Platform

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A Top-Tier Multi-College Academic Institution

Education · Data Engineering

Consolidating a Fragmented Campus Into a Single, Intelligent Service Platform

60%

Reduction in Student Case Resolution Time - From 8.2 days to 2.7 days average

ServiceNow ITSM · ServiceNow CSM · ServiceNow HRSD · ServiceNow ESM

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Fortune 500 Financial Services Client

Financial Services · MarTech & CDP

Modernizing Wealth Advisory CRM with ACI’s Salesforce Expertise

87%

Reduction in Data Retrieval Time - From 8 minutes to 63 seconds per client lookup

Salesforce Financial Services Cloud · Salesforce APIs for system integration · Selenium Test Automation

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Fortune 500 Technology Client

Technology · DevOps & Platform

ACI Drives Shift-Left Cybersecurity for Medical Device Innovation

67%

Earlier Vulnerability Detection - From late-stage to early SDLC phases

Security Test Automation Framework · Static Code Analysis Tools · CI/CD Build Pipeline Integration · Code Inspection and Manual Security Testing

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Fortune 500 Healthcare Client

Healthcare · Cloud Modernization

ACI Infotech Powers Enterprise Cloud Modernization with Proven Excellence

85%

Workload Migration Success Rate - Over 10,200 servers migrated to Azure cloud

Microsoft Azure · Microsoft Cloud Ecosystem · Automated Validation Frameworks

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Fortune 500 Healthcare Client

Healthcare · Cloud Modernization

A Global Healthcare Provider Gains Agility and Savings with ACI Cloud Transformation

$1.8M

Annual Infrastructure Cost Savings - 58% reduction through AWS cloud optimization

Amazon Web Services (AWS Cloud) · Amazon Elastic Compute Cloud (EC2) · Amazon Elastic Container Service (ECS)

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Fortune 500 Financial Services Client

Financial Services · Applied AI & ML

Driving Enterprise Data Transformation with ACI’s Azure Lakehouse

83%

Reduction in Model Deployment Time - From 10 months to 1.7 months average cycle

Microsoft Azure Data Lake Databricks Delta Lake & Azure Databricks · Azure Kubernetes Service (AKS) · Azure Synapse Analytics · Azure Automation

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Fortune 500 Transportation & Logistics Client

Transportation & Logistics · Cloud Modernization

Modernizing Critical Operations with ACI’s Cloud-First Approach

67%

Reduction in Order-to-Invoice Cycle Time - From 8.2 hours to 2.7 hours average processing

Microsoft Azure (IaaS) · Azure Virtual Machines · Azure Networking & Security Services

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Fortune 500 Transportation & Logistics Client

Transportation & Logistics · Applied AI & ML

ACI Infotech Drives Refinery Excellence with KPI-Led Digital Transformation

$32M

Annual Revenue Impact - From $0.10 per barrel margin increase across 320,000 barrels daily

Cloud Computing · Big Data & Advanced Analytics · Augmented & Virtual Reality (AR/VR)

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Fortune 500 Retail Client

Retail · Data Engineering

How ACI Infotech Enabled a Retail Leader to Unlock the Power of Data

67%

Reduction in Reporting Cycle Time - From 8.5 hours to 2.8 hours for weekly analytics

Tableau Platform · Centralized Data Platform · Data Integration & ETL Tools · Automated Reporting Frameworks

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Fortune 500 Enterprise Client

Technology · DevOps & Platform

Optimizing Enterprise IT Operations with Automated DevOps and Monitoring

99.7%

System Uptime Achievement - Across 72+ integrated servers

CI/CD pipelines (automated build · test · and deployment frameworks) · Infrastructure monitoring and alerting tools

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Fortune 500 Technology Client

Technology · Enterprise Integration

From Fragmented Systems to Intelligent Billing: ACI’s SAP Transformation

63%

Reduction in Invoice Cycle Time - From 8 days to 3 days average processing

SAP BRIM Suite (Including SOM · CC · CI · and FICA modules) for end-to-end billing and revenue management

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Fortune 500 Technology Client

Technology · Data Governance

Accelerating Contract Performance Through Intelligent Automation

67%

Reduction in Contract Cycle Time - From 18 days to 6 days average processing

Conga CLM Platform · Workflow Automation Framework · Compliance & Audit Modules · Real-Time Analytics Dashboards

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Fortune 500 Financial Services Client

Financial Services · MarTech & CDP

Advisor Productivity with Intelligent CRM Modernization

47%

Reduction in Duplicate Records - From fragmented legacy data to unified customer profiles

Salesforce Financial Services Cloud CRM · APIs for integration · Selenium for testing

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Fortune 500 Financial Services Client

Financial Services · DevOps & Platform

From Silos to Speed: ACI Infotech Transforms Enterprise Delivery

$2.1M

Annual Cost Savings - Through optimized DevOps processes and automation

Agile Frameworks · DevOps Toolchain · CI/CD Pipelines · Agile Pod Mode

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Fortune 500 Financial Services Client

Financial Services · Cloud Modernization

Transforming Reactive IT into Strategic Advantage with ACI

68%

Reduction in Network Downtime - From 8.7 hours to 2.8 hours monthly average

Microsoft 365 migration

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Fortune 500 Technology Client

Technology · Enterprise Integration

Accelerating Cloud Monetization with ACI Infotech’s SAP BRIM Expertise

67%

Reduction in Billing Cycle Time - From 8.2 days to 2.7 days average processing

SAP BRIM suite - CPQ · CRM/SOM · Convergent Invoicing · FICA

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Fortune 500 Healthcare Client

Healthcare · Data Governance

Driving Productivity and ROI Through a Strategic Salesforce Migration

68%

Reduction in Patient Data Processing Time - From 8.5 minutes to 2.7 minutes per record

Salesforce Lightning framework · UI/UX · Lightning Aura/ Web Components

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Fortune 500 Manufacturing Client

Manufacturing · DevOps & Platform

How ACI Enabled Integrated Service Management for a Multi-Region Construction Leader

84%

Reduction in Service Request Processing Time - From manual handling to automated workflows

ServiceNow

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Fortune 500 Healthcare Client

Healthcare · Enterprise Integration

ACI’s YesBot Improves Eligibility Verification for a Leading Healthcare Giant

87%

Reduction in Manual Verification Time - From 45 minutes to 6 minutes per eligibility check

Robotic Process Automation (RPA)

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Fortune 500 Healthcare Client

Healthcare · DevOps & Platform

Driving Productivity and Engagement Through Intelligent CMS Modernization

67%

Reduction in Content Publishing Time - From 8.2 hours to 2.7 hours per publication

Drupal CMS

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Fortune 500 Manufacturing Client

Manufacturing · Enterprise Integration

ACI Digital Procurement Platform Improves Customer Experience and Savings by 22%

87%

User Adoption Rate - Across 48 bottling plants within 11 months

SAP Ariba

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Fortune 500 Retail Client

Retail · Analytics & BI

From Disparate Systems to Data-Driven Decisions: A Retail Transformation

73%

Reduction in Data Processing Time - From 6.2 hours to 1.7 hours for daily operations

Azure Data Lake · Synapse · Databricks

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Fortune 500 Energy & Utilities Client

Energy & Utilities · Data Governance

ACI’s Data Quality Framework Powers Smarter Decisions in Renewable Energy

94%

Reduction in Data Cleansing Time - From 8 weeks to 12 hours for complete dataset processing

Dynamics 365

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Fortune 500 Manufacturing Client

Manufacturing · Analytics & BI

ACI Streamlines Logistics for Chemical Manufacturer, Saves $10M

$12.4M

Annual Cost Savings - Carrier optimization and route efficiency

AWS infrastructure · Databricks · Snowflake

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Fortune 500 Hospitality Client

Hospitality · Data Engineering

Global Food & Facilities Leader Unified Data Intelligence

67%

Reduction in Implementation Timeline - From 36 months to 12 months

Informatica IICS · Informatica IDMC · Microsoft Dynamics 365 · NexTep

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Leading CPG & F&B leader in the USA

Retail · Analytics & BI

How a Global CPG Leader Empowered Brand Managers with Self-Service Intelligence

75%

Reduction in Analytics Request Volume - From 400 to 98 monthly IT requests

Microsoft Dynamics · Power BI

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Fortune 500 Financial Services Client

Financial Services · Enterprise Integration

Modernizing Finance & Reporting with SAP Transformation

67%

Reduction in Allocation Processing Time - From hours to minutes for complex financial calculations

SAP S4/Hana

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Fortune 500 Retail Client

Retail · Data Engineering

Databricks Modernization & AI Enablement for a Leading Convenience Retail Chain

87%

Reduction in Data Processing Time - From 3 to 5 days to under 4 hours

Azure · Databricks

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