ACI Infotech

/What we do

We build the systemsthe business runs on.

Data platforms, cloud, applications, and the operations that keep them up. We build the foundation, put AI on top of it, and stay on the hook long after go-live.

/ Data platforms/ Cloud/ Managed operations

/Data and platforms

Databricks
87% less data-processing time

Move your data ontomodern ground.

Lakehouse migrations, real-time pipelines, governance and lineage, and self-service BI that people actually open.

/ Lakehouse/ Pipelines/ Governance

/Cloud and modernization

68% cost cut, zero downtime

Legacy out, cloud in,nothing goes dark.

Mainframe, Hadoop, Teradata, and Oracle estates re-architected for the cloud, cut over in parallel so the business never feels the switch.

/ Landing zones/ Cutovers/ FinOps

/Run and operate

99.97% uptime across 72+ servers

Past the pilot, intoproduction, for good.

24/7 operations, SRE and on-call, observability, and change management. Someone is awake whenever your estate is.

/ 24/7 operations/ SRE/ Observability

/ERP and business apps

Microsoft Dynamics 365
Microsoft Dynamics 365

Dynamics 365, wiredinto your stack.

Finance, supply chain, sales, and service on one platform, joined up with Azure data and Power Platform automation so the number in the ERP is the number in the report.

/ Business Central/ Sales & Service/ Power Platform

/

Frontier AI, deliveredwith ArqAI Labs.

Our strategic AI partner. Engineers embed in the problem and ship production agents for regulated operations, with governance and an audit trail on every action.

/ Forward-deployed/ Governed/ Production AI

Our Partner Platforms

Microsoft Azure
Databricks
Snowflake
Google Cloud
SAP
Salesforce
Dynatrace
Amazon Web Services
Why Most AI Stalls

Your best data is
sitting in the dark.

Most enterprise AI doesn’t fail at the model. It fails in the deep, where the data is siloed, ungoverned, and out of reach. We go down, bring it up, and keep it running in the light.

0 %
Reduction in processing time
Lakehouse modernization across 500+ stores

“They flawlessly delivered top-tier digital data on a milestone that mattered to us. Their dedication and expertise made them a genuine partner, not a vendor.”

Director of Data and MarTech · A national convenience retailer
Read the case study

/ The playbook vault

Patterns we’ve run before.

Every engagement leaves a blueprint. These are the ones we reach for again and again. Documented, measured, and ready to point at your problem.

Pick the one that fits, and we start from the hundredth mile, not the first.

Times run
Pattern
Domain
10 patterns

Flagship playbook

Mainframe-to-Cloud Migration

Aging Hadoop, Teradata, and Oracle estates re-architected for the cloud, with a parallel-run cutover so nothing goes dark.

68%
Cost cut
10x
Speed gain
100%
Zero downtime
Runs on
the stack we know cold

Can’t find your scenario?

We’ve run a hundred more than these. Bring the mess. We’ll bring the blueprint.

Selected Success Stories

Proof that runs
in production.

From lakehouse modernization and production AI to resilient platforms and automated operations, see what changes when engineering is tied to the outcome.

Retail / Data engineering

Retail data, rebuilt for operational speed.

87%
Reduction in Data Processing Time

ACI replaced fragmented pipelines with a governed Databricks lakehouse, moving critical analytics from days to hours.

01 / 05

Financial services / Applied AI

A lakehouse that moves models into production faster.

83%
Reduction in Model Deployment Time

ACI connected Azure Data Lake, Databricks, AKS, and Synapse into a governed foundation for analytics and machine learning.

02 / 05

Technology / DevOps and platform

A complex digital estate, engineered to stay available.

99.7%
System Uptime Achievement

Automated CI/CD, monitoring, load balancing, and centralized logs helped releases move faster without disrupting operations.

03 / 05

Financial services / SAP S/4HANA

Finance reporting, rebuilt on S/4HANA.

67%
Reduction in Allocation Processing Time

ACI moved a global investment firm onto SAP S/4HANA and rebuilt its allocation and reporting run, migrating with zero downtime.

04 / 05

Banking / Infrastructure and security operations

Reactive IT put under constant watch.

68%
Reduction in Network Downtime

ACI placed a Fortune 500 bank estate under proactive NOC and SOC monitoring, holding 99.94% uptime and taking $4.7M a year out of IT cost.

05 / 05

/ Services

Build it, run it,
keep it secure.

Data and analytics, applied AI, cloud modernization, managed operations, and cybersecurity. Five practices, one delivery team, on the hook after go-live.

/ 01
Data Engineering & Analytics
/ 01

Data Engineering & Analytics

Modern data platforms on Databricks, Snowflake, and cloud-native architectures: lakehouse migration, real-time pipelines, governance and lineage, and the analytics and BI that run on top of them.

3 weeks → 4 hours

Campaign analysis cut from 3 weeks to 4 hours. 94% adoption.

Databricks · Snowflake · Azure
/ 02
Applied AI & GenAI
/ 02

Applied AI & GenAI

Copilots, agents, RAG systems, forecasting, and MLOps that move from prototype to governed production.

90 days

Prototype to production on a governed Azure lakehouse, 94% eval pass rate.

Anthropic · OpenAI · LangGraph
/ 03
Cloud Modernization
/ 03

Cloud Modernization

Landing zones, FinOps, Kubernetes platforms, and mainframe-to-cloud cutovers run in parallel so nothing goes dark.

68% cost cut

Mainframe-to-cloud cutovers run in parallel: zero downtime.

AWS · Azure · Google Cloud
/ 04
Managed Run & SRE
/ 04

Managed Run & SRE

24/7 NOC and SOC coverage, observability, on-call SRE, and change management for production estates.

99.97% uptime

Across a 72+ server estate, releases still moving.

Kubernetes · Dynatrace · ServiceNow
/ 05
Cybersecurity
/ 05

Cybersecurity

Zero-trust architecture, cloud security posture, compliance readiness, threat response, and 24/7 SOC operations.

35% smaller

Attack surface cut by 35%, with secure releases moving 70% faster.

Microsoft Sentinel · CrowdStrike · Okta
Specialized Division

ACI Interactive

Marketing, MarTech, and customer data platform services: strategy, customer data platforms, journey orchestration, and marketing analytics.

All of it under one roof, with new products on the way under the same name.

Salesforce · Braze

/ Questions

Answers before the first call.

The questions we hear most, answered straight. Anything else belongs in a conversation.

ACI Infotech is an enterprise engineering firm. We build the data foundation, put AI on top of it, and run both in production. That covers data engineering and lakehouse platforms, applied AI and GenAI, cloud modernization, and 24/7 managed operations with SRE.

Databricks, Snowflake, Microsoft Azure, AWS, Google Cloud, SAP, ServiceNow, Salesforce, and Braze. For AI delivery we also work with frontier model providers and tooling such as Anthropic, OpenAI, and LangGraph.

Financial services, healthcare, retail and consumer, hospitality, manufacturing, energy and utilities, and transportation. Most engagements are with large enterprises that need regulated, production-grade systems.

ArqAI is our strategic AI engineering partner, and ArqAI Labs is the forward-deployed practice we run together. Engineers embed inside the problem and ship with accelerators built from years of delivery work. It lives at thearq.ai.

ACI Interactive is our specialized division for marketing, MarTech, and CDP services. It brings strategy, customer data platforms, and journey orchestration under one roof, with new products planned under the same name.

Start with a conversation at aciinfotech.com/contact. Advisory engagements produce a written plan within 48 hours, and a build pod can be shipping within two weeks. Many projects start from one of our documented playbooks, so the first mile is already mapped.

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