Modernizing Critical Operations with ACI’s Cloud-First Approach

The client is a global manufacturer and distributor of protective packaging solutions used across manufacturing, logistics, and warehousing operations. Following a recent divestiture, the organization needed to rapidly stabilize and modernize its technology landscape by adopting cost-efficient cloud platforms and scalable applications capable of supporting uninterrupted day-to-day operations while enabling future growth.

Post-divestiture, the client faced significant pressure to modernize its application ecosystem and establish an independent, scalable IT foundation. During its ERP transformation initiative, the organization identified that its legacy custom order processing and invoicing system that is built on outdated ASP architecture had become a major operational bottleneck.

Some of its key limitations include:

Slow invoice generation and order dispatch cycles

Rigid workflows unable to accommodate evolving business processes

Heavy reliance on manual interventions and workarounds

Limited reporting and visibility into transaction status

Outdated user interface impacting productivity and adoption

Lack of structured environments for development, testing, and deployment

The client required a rapid yet reliable modernization approach that would minimize disruption while improving performance, usability, and reporting.

ACI Infotech executed a complete re-architecture of the legacy order processing application using its proprietary Cloud Application Development Framework. The outdated ASP system was rebuilt into a modular, scalable, and high-performance platform aligned with modern enterprise standards.

Core business logic was redesigned, missing source code was reconstructed, and database schemas were optimized to improve speed and reliability. The user interface was transformed with a responsive, intuitive design that streamlined workflows and reduced manual effort.

Advanced dashboards and reporting capabilities were introduced to provide real-time visibility into orders and invoicing. The application and database were migrated from on-premises infrastructure to Microsoft Azure (IaaS), with secure integration to the existing ERP system.

ACI also established a structured SDLC with dedicated development, QA, and staging environments that bring governance, quality control, and release discipline to the client’s application landscape.

The transformation delivered measurable operational and business outcomes:

60% faster invoice and order processing cycles

45% reduction in manual interventions across workflows

3× improvement in application performance and response time

50% faster report generation and data retrieval

35% increase in user productivity due to streamlined UI and workflows

99.9% system availability after cloud migration

40% reduction in operational support tickets within the first quarter