From Silos to Speed: ACI Infotech Transforms Enterprise Delivery

The company is one of the world’s finest banks situated on the east coast of the United States. It is a one of the Fortune 500 companies delivering retail banking, investment banking and wealth management.

With a large, federated IT ecosystem and diverse lines of business, the bank needed to modernize its delivery model to stay competitive and improve operational outcomes. However, several structural and process-related gaps stood in the way as follows:

Fragmented IT teams and siloed workflows slowed collaboration and delayed feature releases.

Inconsistent adoption of Agile and DevOps practices limited delivery speed, quality, and efficiency.

Lack of a unified transformation roadmap made it difficult to align people, processes, and tools across the enterprise.

To address these challenges and establish a structured transformation approach, the bank partnered with ACI Infotech to assess its existing delivery maturity and define a clear path toward enterprise-wide Agile and DevOps adoption.

Accordingly, ACI Infotech conducted a comprehensive Agile & DevOps Maturity Assessment and developed a transformation roadmap focused on aligning people, processes, and technology. This initiative included implementing Scrum and Kanban frameworks, coaching teams, restructuring them into agile pods, and orchestrating DevOps practices with appropriate tools and CI/CD pipelines to enable faster, more reliable releases.

$2M cost savings through optimized DevOps and streamlined processes.

~75% faster releases, reduced from 12 weeks to 3–4 weeks.

25% improvement in service quality and reliability.

40% higher team productivity with Agile pods and structured workflows.

50% faster issue resolution via automation and collaboration.

30% improved application stability with CI/CD and testing.