/ Transportation & Logistics
Route optimization, real-time fleet visibility, and predictive maintenance for carriers and logistics operators. We wire TMS, telematics, ELD, and EDI data into one governed platform, so dispatch and maintenance run on the same numbers your customers see.
Transportation and logistics practice
Operational visibility engineered end to end.
The TMS, the telematics, the ELD, and the EDI feeds each see part of the journey. We wire them into one governed platform, so exceptions surface while there is still time to act, empty miles show up on a dashboard, and the OTIF number moves before the shipper brings it up.

A complex digital estate kept available around the clock with automated DevOps and monitoring. The operations bar we hold for platforms dispatch depends on.
/ What we build for logistics
OTIF, on-time delivery, cost per mile. Every build starts from the number it is supposed to move.
AI route planning that reads orders, traffic, hours of service, and fuel data, then re-plans through the day. Engagements have cut fuel costs 15% and fit 20% more deliveries into the same day, with real-time re-routing when the road disagrees with the plan.
AI planningReal-time re-routingFuel dataHours of service
Every vehicle, shipment, and driver tracked live through IoT integration and dashboards dispatch actually uses. 100% fleet visibility, ETA accuracy above 95%, and exception alerts that fire while there is still time to act.
IoT & telematicsLive dashboardsETA accuracyException alerts
ML models on telematics and maintenance history that forecast service needs before the breakdown. One regional trucking company saw 26% fewer breakdowns, $195K a year in maintenance savings, and vehicle lifespan extended 15%.
TelematicsML modelsMaintenance historyAsset life
End-to-end visibility across orders, warehouses, and transit, with demand planning and supplier performance tracking on the same governed data. Inventory has come down 30% where the forecast finally met the shelf.
Demand planningInventory optimizationSupplier trackingWMS data
Scope 1 through 3 emissions measured from operational data, with automated ESG reporting instead of an annual spreadsheet hunt. Operators have cut emissions 18% once they could see where the carbon actually was.
Scope 1-3Automated ESG reportingEmissions dataSustainability
AI coaching on driving behavior that cut accidents 32% and lowered insurance premiums, with scorecards drivers can read without a lawyer. Safer fleet, cheaper coverage, same data.
Driver scorecardsAI coachingSafety analyticsInsurance
/ Logistics capabilities
We integrate what the fleet already carries rather than proposing a rip and replace. Trucks do not get maintenance windows for science projects either.
TMS integration
All major systems supported
ELD compliance
Hours of service tracking
IoT & telematics
Real-time sensor data
EDI/API connectivity
Partner integrations
FMCSA compliance
Regulatory requirements
Multi-modal support
Truck, rail, air, ocean
$250K
Annual fuel cost savings
16%
Improvement in on-time delivery
18%
Reduction in empty miles
26%
Reduction in breakdowns
/ Results
Fortune 500 Transportation & Logistics Client
67%Reduction in Order-to-Invoice Cycle Time
Modernizing Critical Operations with ACI’s Cloud-First Approach
Read the case studyFortune 500 Transportation & Logistics Client
ACI Infotech Drives Refinery Excellence with KPI-Led Digital Transformation
Read the case study/ How an engagement runs
Weeks 1 to 2
Inventory the estate: TMS, telematics, ELD, EDI feeds, and where OTIF failures actually start. Pick the first lane or region to prove on.
Weeks 2 to 4
Logistics data core design: one governed view of orders, vehicles, and shipments, with partner feeds handled as first-class inputs.
Weeks 4 to 12
Pipelines from the operational systems into the platform, with the first use case, like ETA accuracy or empty-mile reduction, shipped inside the window.
Measure fuel, miles, and on-time performance against your current planning, not a vendor benchmark. One lane first, then the network.
Around-the-clock operations under SLAs, because freight does not stop moving at 6pm and neither can the platform.
A logistics platform is only useful while it is up, and freight does not respect business hours. Our managed operations practice runs the estate 24/7 under published SLAs, so the 3am exception gets a staffed desk instead of a voicemail.
Managed Operations/ Why ACI
/ Scale
Founded 2006.
1,200+ engineers across 11 global delivery hubs. 500+ enterprise projects.
/ Compliance
ISO 27001 certified and CMMI Level 3 appraised.
ELD and FMCSA records stay audit-ready as a byproduct of normal operations.
/ Operations
24/7 managed operations under published SLAs.
The estate stays watched on every shift, in every time zone.
/ Delivery
The architects who scope the work are the ones who build it.
No handoff between the pitch deck and the delivery pod.

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Read/ Transportation & logistics FAQ
Yes. We wire TMS, telematics, and EDI partner feeds into one governed platform, so dispatch, maintenance, and customer service work from the same numbers instead of three versions of the truth.
More than store it for the audit. ELD hours-of-service data feeds planning, so loads are assigned to drivers who can legally run them, and the records are ready when FMCSA asks. Same data, twice the use.
Models read orders, traffic, hours of service, and fuel data to plan and re-plan routes through the day. We measure fuel, miles, and on-time performance against your current planning, not a vendor benchmark.
Yes. OTIF failures usually trace to visibility gaps between order, warehouse, and transit systems. We connect them so exceptions surface while there is still time to act, before the chargeback letter arrives.
A unified operational view and one working use case, like ETA accuracy or empty-mile reduction, in 10 to 14 weeks. We prove it on one lane or region before scaling to the network.