Digital Transformation

Intelligent Process Automation

ServiceNow workflows, RPA, document processing. Automate what humans shouldn't do manually. We free your people for higher-value work while bots handle the routine.

  • 40% reduction in manual processes
  • Straight-through processing for routine tasks
  • Human-in-the-loop where judgment matters
  • Measurable ROI on automation investments

ServiceNow Partner | UiPath Certified | 300%+ average ROI

Talk to an Automation ArchitectSee Automation Projects

Automation Services

From process discovery to production automation

ServiceNow Implementation

ITSM, HRSD, Customer Service Management, workflows that actually get used.

Key Outcomes
  • 50% faster ticket resolution
  • Self-service adoption
  • Unified service experience
ServiceNowITSMHRSDCSM

Robotic Process Automation

UiPath, Power Automate, Automation Anywhere, bots that free humans for higher-value work.

Key Outcomes
  • 80% reduction in manual work
  • 24/7 processing
  • Zero-error execution
UiPathPower AutomateAutomation Anywhere

Intelligent Document Processing

OCR, document classification, and data extraction at scale.

Key Outcomes
  • 95% extraction accuracy
  • Hours to seconds
  • Human review for exceptions
Azure Document AIAWS TextractGoogle Document AI

Workflow Automation

End-to-end process automation connecting systems, people, and decisions.

Key Outcomes
  • Automated approvals
  • Process visibility
  • Compliance tracking
Power PlatformCamundaNintex

Process Mining & Discovery

Understand your actual processes before automating. Data-driven improvement.

Key Outcomes
  • Process visibility
  • Bottleneck identification
  • ROI prioritization
CelonisUiPath Process MiningPower BI

Integration & APIs

MuleSoft, Workato, and custom APIs that connect your systems.

Key Outcomes
  • Connected systems
  • Real-time data flow
  • API governance
MuleSoftWorkatoAzure Logic Apps

Automation Projects We've Built

Real transformations. Measurable outcomes.

Fortune 500 FinancialFinancial Services

Manual accounts payable processing taking 5 days average

80%Reduction in processing time
$2MAnnual savings
0.1%Error rate
UiPathAzure Document AISAP
Global ManufacturerManufacturing

HR requests lost in email, no visibility on status

60%Faster request resolution
Self-serviceEmployee portal
90%Employee satisfaction
ServiceNowHRSDIntegration Hub
Insurance ProviderInsurance

Claims processing backlog growing, customer complaints rising

50%Faster claims processing
40%Reduction in backlog
25%Improvement in NPS
ServiceNow CSMDocument AIRPA
See All Automation Case Studies

Why Choose ACI for Automation

What makes us different

Process-First Approach

We understand your processes before automating. Process mining and discovery first, then targeted automation.

Data-driven automation decisions

Human-in-the-Loop

We automate routine tasks and keep humans where judgment matters. Not automation for automation's sake.

Balanced automation approach

Measurable ROI

Every automation project has clear metrics. We track time saved, errors reduced, and dollars returned.

Average 300% ROI in year one

Enterprise-Grade Quality

Same engineering rigor we apply to data platforms. Automated testing, monitoring, and support.

Production-grade automation

Common Questions About Automation

Where should we start with automation?
Start with process discovery. We help you identify high-volume, repetitive processes with clear ROI. Typical quick wins: accounts payable, employee onboarding, report generation.
How long does an RPA implementation take?
4-8 weeks for initial bot deployment. Enterprise-wide programs take 6-12 months. We recommend starting small, proving value, then scaling.
What about change management?
Automation changes how people work. We include change management in every project, communication, training, and support to ensure adoption.
How do you measure automation ROI?
We track hours saved, error rates reduced, and cycle times improved. Every project has a business case with measurable outcomes that we track post-implementation.

Ready to Automate Your Processes?

Talk to an automation architect about your process challenges.

Talk to an Automation Architect