ACI Case Studies - Global Technology Services

Leveraging AI to Enhance Real-Time Premium Calculations in the US Healthcare Industry

Written by ACI Info | August 21, 2023 at 8:48 AM

Introduction 

With an impressive $17.5 billion USD in revenue, our client leads with authority, managing 108,000 talented employees. Specializing in curating vast insurance premium data and safeguarding complex patient health records, they face a distinctive challenge.  

Challenges 

The firm grapples with issues like delayed and inaccurate payouts due to the inability to instantly calculate premiums from patient records, affecting customer contentment. Financial strain arises from high costs, inefficiencies, and lowered premium rates. To tackle this, they plan to enhance data systems, introduce real-time analytics, and streamline premium calculations.