THE COMPANY
Our client, a leading innovative, commercial-stage biopharmaceutical company, is dedicated to the discovery and development of immunotherapies for treating cancer and immunological diseases. Their mission is to bring novel treatments to market, relying heavily on their Research & Development (R&D) efforts. Sharing R&D findings and related content efficiently is crucial for their success, necessitating a user-friendly and robust content management system (CMS).
THE CHALLENGES
The biopharma company faced several challenges with their existing content management processes:
- Complex Content Authoring: The existing system was not intuitive, making it difficult for researchers and marketers to create and publish content.
- Inefficient Workflows: There was a lack of customizable workflows to streamline content creation and approval processes.
- Access Control Issues: The system did not provide adequate role-based access control, complicating user administration and compromising content security.
- Developer Dependency: Frequent reliance on developers for basic content updates and page layout modifications resulted in delays and increased costs.