Role Description: IT Program Manager

Work Location: Remote Position

Required Qualifications:

PROJECT AND PROGRAM PLANNING

• Review the Project and Program Document (Charter, Project Origination Proposal, etc.) to ensure accuracy at the start of the program/project.
• Formulate an adapted program plan and corresponding project plan(s) for each program stream to reach the program objectives and benefits within the defined frame:
• Understand interdependencies between project streams and other competing efforts.
• Refine the business case if required
• Refine the program and project(s) scope, schedule, activities, milestones, and main expected deliverables
• Refine the program and project(s) budget if required
• Identify detailed project(s) team, resources, and allocation
• Engage stakeholders and define roles and responsibilities
• Define a communication strategy between program stakeholders / project streams and set up project governance and instances
• Define and indicate applicable quality procedures (issue management, risk management, escalation management, deliverables acceptance…)
• Highlight project interdependencies with other projects
• Work within the defined program and project management methodologies/frameworks.

PROGRAM AND PROJECT EXECUTION MANAGEMENT

• Organize and hold program level and project workstream level execution kick-off meeting(s),
• Ensure commitment to the program and project workstreams from team members, customers, or stakeholders
• Execute the program and corresponding project plan(s) from planning to closing
• Organize, coordinate, and lead the program/project team(s) and activities
• Manage resources, develop schedules and individual responsibilities to perform program and project activities
• Manage program and project related costs and budget
• Supervise suppliers in charge of program/project activities, manage relationships with the suppliers (from signature of the contract to final validation of the program/project or activity deliverable)
• Supervise and monitor program and project workstream progress against approved plan
• Coordinate, summarize and ensure the quality of issued approvals and deliverables
• Advise on possible modifications of objectives, completion constraints or environment changes
• Analyze and manage program and project workstream risks and issues, implement risk management plan

COORDINATION AND REPORTING

• Coordinate the activities of all program and project workstream team members
• Ensure the circulation and distribution of information regarding program and project management
• Mediate in the event of any differences between the team and other stakeholders
• Use program and project management tool to track performance and schedule adherence
• Keep the stakeholders notified of program and project workstream milestones and evolution through regular project status report
• Work with Portfolio Management Officer, other project managers and area managers to manage project workstream and other project interdependencies
• Provide regular updates on the program and project workstream status, risks, progress and KPIs to the Portfolio Management Officer

KNOWLEDGE MANAGEMENT

• Help to create and promote the organizational culture of project management
• Act as an advocate for best practices in program and project management

Years of Experience Required:

Minimum 10-year(s) experience in program and project management

Minimum 10-year(s) experience in both Agile, Scrum, Kanban, and Waterfall methodologies

Preferred:

Minimum 5 years in delivering complex Enterprise Level Programs with a focus on HCM & Labor programs within a complex and matrixed organization

Experience with UKG Dimensions and / or Workforce Central

Minimum 5 year(s) of experience in Information Technology disciplines (software development, integrations and middleware technologies, etc.)

Minimum 3 year(s) of business operations experience.

International experience a plus.